SHEIN Privacy Center
This link will redirect you to the Privacy Rights Request Center where you can submit a formal Data Subject Request (DSR). The DSR rights available to you will vary by jurisdiction, but you can find more information about those rights and our data processing activities through the “Privacy Notices” link. Anyone can submit a DSR if permitted by their applicable jurisdiction, whether you are a SHEIN account holder or not. To ensure the security of your data, we will send a verification code to the email address indicated in your request; once verified, we will process the request based on the verified email address. However, if your account is associated with an email address other than the one provided for verification, we will be unable to fulfill your request and will require you to resubmit your request using the email address associated with your account.
In addition to the Privacy Rights Request Center for DSRs, SHEIN voluntarily offers a variety of self-service tools, where you can learn more about the data in your record, export your profile information, make corrections, change your password, and request to have your account deleted. Because the self-service tools are accessible through a customer’s “My Profile” feature, they are only accessible to current account holders; all other persons should submit a DSR through the “Privacy Rights Request Center” link above.
On this page, you can access a copy of the privacy notice applicable to your jurisdiction. These notices will provide you with a variety of information, including but not limited to a description of the types of data we collect, how we use/process it, with whom we share it, and what legal rights apply in your jurisdiction.
Your Rights
At SHEIN, your privacy and security are very important to us. The purpose of this page is to provide you with easy access to information about your privacy rights and tools to manage your data.
If you want to report a privacy concern, lodge a complaint related to data protection, or exercise data rights specific to your jurisdiction, you can reach us via email at privacy@sheingroup.com . Please note that this email account is to receive and answer legal and privacy related inquiries only.