Customer Service

Return & Refund Orders
Return & Refund Orders
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Track
Service Progress
Service Progress
View Invoice
View Invoice
Modify Refund Account
Modify Refund Account
Shipping Info
Shipping Info
My Wallet
My Wallet
My Points
My Points
Expedite shipment
Expedite shipment
Urgent Delivery
Urgent Delivery

FAQ

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Tracking & Delivery
Policy Reference
Return & Refund
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Payment
Account Issues
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Legal/Security&Privacy
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1Where is my order?
2Why are some items from my order missing?
3How can I correct my shipping address?
4Why it doesn't let me return my items?
5What is the status of my return?
Why is my order taking longer to process than normal?
Can you refund the price difference?
Why have some orders in my account disappeared?
After purchasing SHEIN CLUB, can I get a refund if I no longer want it?
Why was the order total deducted from my bank account but my order status still says "waiting for payment" or "unpaid" ?
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