SHEIN SAVER
TERMS AND CONDITIONS
Welcome to SHEIN SAVER!
The following terms and conditions ("SHEIN SAVER Terms" or "Terms"), last updated June, 2024, describe the terms and conditions that apply to the SHEIN SAVER membership program ("SHEIN SAVER Membership," "Membership,” or “Program”) and constitute an agreement between you and SHEIN US Services, LLC.By becoming a member of SHEIN SAVER, you acknowledge that you have fully read and understand these SHEIN SAVER Terms, and you voluntarily agree to be bound by them. Please note that your use of the SHEIN website, mobile app, and SHEIN SAVER Membership are also governed by our Terms of Use and Privacy Policy. These Terms are incorporated by reference into the Terms of Use, which contain applicable legal provisions and definitions of some of the terms used in these SHEIN SAVER Terms. These SHEIN SAVER Terms may be revised from time to time in accordance with applicable law.
1.Program
1.1 Account Requirements
SHEIN SAVER Membership is available to those who have a registered SHEIN User Account in good standing. You can check whether you meet the requirements for subscribing to SHEIN SAVER through the SHEIN SAVER member-only (“Member-Only”) page.
1.2 Program Acceptance
The SHEIN SAVER Membership Program is administered by SHEIN Distribution Corporation, 757 S. Alameda Street, Suite 340, Los Angeles, CA 90021.
You can submit an application for subscribing to the SHEIN SAVER Membership Program by selecting SHEIN SAVER and clicking the "Join Now" button. Once we accept your application, and payment of Membership price is made, you will be enrolled in the Program.
Please note that if you delete your SHEIN User Account, your SHEIN SAVER Membership and all corresponding benefits will be automatically terminated upon deletion of your SHEIN User Account, and you will not be able to receive any refund to which you may have been entitled under section 5.2 below. If you plan to delete your SHEIN User Account, please contact Customer Service first to apply for cancellation of your SHEIN SAVER Membership, and receive confirmation of your SHEIN SAVER Membership cancellation, before deleting your SHEIN User Account.
You understand and agree that in order to ensure that SHEIN may provide you with information related to the SHEIN SAVER Membership Program through App Pushes and Email Messages. You can unsubscribe from receiving Email Messages at any time by clicking the Unsubscribe button in the Email Messages or by visiting the “Contact Preferences” section of your SHEIN User Account.
2.SHEIN SAVER Benefits
2.1 SHEIN SAVER Coupon Pack
The primary SHEIN SAVER Membership benefit consist of multiple SHEIN coupons (“Coupon(s)” or “SHEIN SAVER Coupon(s)”), which are distributed by us in multiple cycles during your Membership Term and placed in your SHEIN User Account.
SHEIN SAVER Coupons will have a special style and you can view them on the SHEIN SAVER Member-Only page. You can also view your SHEIN SAVER Coupons, and their terms and conditions, including their expiration dates, by clicking on "SHEIN SAVER" in the “My Coupons” section of your SHEIN User Account.
The first round of Coupons will be issued to your SHEIN User Account once you become a member of SHEIN SAVER. The remaining Coupons will be issued to your SHEIN User Account according to the specific issuance date(s) displayed on the SHEIN SAVER Member-Only page.
Note:
●SHEIN SAVER Coupons may only be redeemed towards the purchase of products sold by SHEIN Distribution Corporation on the SHEIN website or mobile app, and may not be redeemed towards purchase of products sold by Third-Party Sellers, SHEIN gift cards, or towards the payment of taxes, shipping fees, return shipping fees, SHEIN CLUB or SHEIN SAVER Membership fees, or any other fees generated by orders. Only one (1) SHEIN SAVER Coupon can be used for each order. SHEIN SAVER Coupons cannot be combined with other promotional coupons.
●All SHEIN SAVER Coupons have certain applicable conditions and expiration dates. Unused Coupons will be automatically expired and will not be replaced after expiration. If you return all items in an order with which a SHEIN SAVER Coupon was used, the SHEIN SAVER Coupon used for the order will be automatically placed back into your SHEIN User Account if it has not yet expired, and the applicable conditions and expiration date of such Coupon will remain unchanged. SHEIN SAVER Coupons used in connection with an order will not be returned to your SHEIN User Account in the following cases: (i) When you return part of an order, and (ii) when the SHEIN SAVER Coupon has already expired by the date of the order refund. Please pay attention to the applicable terms and conditions and expiration date of your SHEIN SAVER Coupon and use it before the expiration date. All SHEIN SAVER Coupons are also subject to the SHEIN Coupon Policy.
2.2 More Discounts and Additional Benefits
In addition to the above benefits, SHEIN may at its sole discretion offer additional benefits for SHEIN SAVER Members, the details of which we will post on our website when such benefits become available. Any additional benefits under the Membership will take effect on the date specified in the announcement of such additional benefit. If you are already a SHEIN SAVER Member, you will be entitled to these additional benefits, if any, during the remaining period of your Membership.
3. How to join
3.1 Two Ways to Join
To join the SHEIN SAVER Membership Program, you must first log into your SHEIN User Account, and then, can click on the "Join Now" button at the SHEIN SAVER Member-Only page and pay the Membership price when prompted. You can also join the SHEIN SAVER Program by ticking the “Subscribe to SHEIN SAVER Membership” in the order process when you place an order on the Site or the App, and you can pay the Membership price as part of your order. If you join the SHEIN SAVER Program when placing an order, the SHEIN SAVER Membership benefit(s) will apply to that order. Once your payment is completed successfully, we will confirm your Membership and your Membership Period by email and/or App push. You can also view such information on your My Orders page or the SHEIN SAVER subscription history page. When your Membership Term is about to expire, we will notify you in advance of the expiration date through channels such as email and/or App push. You can purchase another Membership by clicking through the messages on the above channels to the SHEIN SAVER Member-Only page, or you can purchase another Membership by subscribing to the SHEIN SAVER Membership service during the ordering process on the website or App. You may also opt to purchase a SHEIN SAVER Auto-Renewal Membership as specified below.
3.2 Membership Term
You will become a SHEIN SAVER Member immediately upon successful purchase of Membership. The term of the Membership (“Membership Period,” “Membership Term” or “Term”) is calculated at the time of purchase.Example: When you purchase SHEIN SAVER Membership (valid for 93 days) on 09/05/2024 at 20:00 p.m., your Membership will take effect immediately after the payment is successful. Your Membership Period will be from 09/05/2024 20:00:00 pm to 12/07/2024 23:59:59 pm.
3.3 Membership Price
SHEIN SAVER Membership prices available to new members, or those whose Membership has expired, may change from time to time, and there may be limits on the number of times you may purchase a SHEIN SAVER Membership. In addition, SHEIN SAVER Membership may not be available for purchase at certain times. Any limitations on the purchase of new SHEIN SAVER Memberships will be noted on the SHEIN SAVER Member-Only page. If you need to renew your SHEIN SAVER Membership after expiration, you should re-select a plan and pay according to the then-current Membership price being offered.If you have enrolled in the Auto-Renewal Membership Plan, as discussed below, your Membership price will remain the same as when you first enrolled in the Auto-Renewal Membership Plan.
3.4 Methods to Pay for Membership Price
You can pay for your SHEIN SAVER Membership price through available payment methods*, except that you may not pay for the SHEIN SAVER Membership by SHEIN wallet, gift card, SHEIN Points or any online payment method discount/bank discount.*Note: Available payment methods are the existing payment methods on the Site. We reserve the right to change the payment methods.
4. AUTO-RENEWAL MEMBERSHIP PLAN
4.1 Auto-Renewal Membership Plan
A SHEIN SAVER Auto-Renewal Membership Plan is a subscription that SHEIN regularly renews on your behalf before your current SHEIN SAVER Membership Term expires. You can view your renewal date, cancel Auto-Renewal, or manage your subscription settings through your SHIEN SAVER Member-Only Page.
If you purchase the SHEIN SAVER Auto-Renewal Membership Plan, we’ll automatically renew your subscription to SHEIN SAVER Membership at the purchase price. Quarterly subscriptions renew every 93 days. Your authorized payment method will be charged 24 hours before the end of the applicable Membership Term. We will send you auto-renew and payment reminders approximately 3 days, as applicable, before the expiration of your SHEIN SAVER Membership Term via email and push notification.
If you purchase the Auto-Renewal Membership Plan, your SHEIN SAVER Membership will renew automatically unless you cancel the auto-renewal before a charge has been made. While subscribed to the Auto-Renewal Plan, you authorize us to collect the Membership subscription price and any taxes, using any payment method that we have on file for you.
4.2 Auto-Renewal Membership Benefits
During your SHEIN SAVER Auto-Renewal Membership Plan, the effective SHEIN SAVER Membership benefits will remain unchanged until expiration of each Term. However, you understand and agree that benefits for each subsequent Term will be different. We will send you notifications of the new benefits for each subsequent Term by email and push notification 5 days before the expiration of the then-current Term. You may also view the latest benefits on the SHIEN SAVER Member-Only Page to determine whether you should unsubscribe from your Auto-Renewal Plan.
5.TERMINATION OF MEMBERSHIP
5.1 Termination of Membership
Once you have purchased a SHEIN SAVER Membership, you have the right to apply for cancellation of the Membership within 3 weekdays (the “3-Day Period”) from the day on which the Membership became effective (calculated based on the confirmation email sent to you pursuant to section 3.1). If you apply for cancellation of your Membership within the 3-Day Period and you have not used any Membership benefits, we will refund the entire Membership fee to you. If you apply for cancellation of your Membership within the 3-Day Period and you have used Membership benefits, then we have the right to withhold from your refund the value of SHEIN SAVER Membership benefits you have already used.
After the 3-day Period, you can still apply to cancel your Membership if you have not used any of your Membership benefits, in which event, we will refund your entire Membership fee to you if you apply for cancellation of the Membership within the Membership period. If you have used any of your Membership benefits, however, you will not be able to cancel your Membership after the 3-Day Period, and your Membership will continue until it expires.
When you apply to cancel your Membership, you must ensure that there is no pending order with the usage of Membership benefits pending payment. In order to apply to cancel your Membership, you must contact Customer Service to cancel your SHEIN SAVER Membership during the applicable time period as specified above. We estimate that it will take 1-2 weekdays to complete the review of your cancellation application. Note: Membership fee refund application is only for the current valid Membership period. If your SHEIN SAVER Membership has expired, you can no longer apply for a refund of Membership fee even if you did not use any of the Membership benefits.
*Note:
Once your application to cancel your Membership has been approved, your SHEIN SAVER Membership will be terminated immediately, the corresponding Membership benefits will be invalidated immediately.
5.2 Refund Method
When your cancellation application is approved and if you are entitled to a refund, your applicable Membership fee will be refunded according to the original payment method. The refund will be reflected in your payment account according to the processing time of your payment institution.
5.3 Termination for Cause
SHEIN SAVER Membership services and related rights and benefits are for your personal use only, and you must ensure that you will use the SHEIN SAVER services and benefits reasonably, and shall not sell or transfer any SHEIN SAVER benefits.
SHEIN reserves the right to cancel your SHIEN SAVER Membership if it reasonably determines that you have violated any of these Terms or the Terms of Use. Any fraudulent activity or attempted manipulation or abuse of the SHEIN SAVER Membership program will result in termination of Membership and/or User Account deletion without any other notice. Upon termination of Membership, all unused Coupons and unredeemed benefits associated with that Membership will be forfeited, and no refund will be made for the Membership fee.
In the event the Program must be terminated due to an unforeseeable event, SHEIN reserves the right to terminate your SHEIN SAVER Membership upon 7 days' prior notice, in which event SHEIN will issue a full refund of the Membership price to you.