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Estimated Delivery Time
Outside Of The Time Frame
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The whole parcel delivered but not received
Can I ask for a specific delivery service?
How can I contact the shipping company?
Can I receive my order before a certain date?
Where is my order?
Where can I find my estimated delivery date?
Is it possible to speed up the shipping process?
Why the location of the package does not match my address?
Why does my later order arrive faster?
Why was my order divided into two or more packages?
How long will the order take to arrive?
The tracking service shows that the attempted delivery of my parcel was unsuccessfully. What can I do?
Why is my order delayed?
Why was my package returned?
Why there is no tracking updated
Why can't I modify my invoice information?
I notice that my package has been declined by the customs. What can I do?
what's sale taxes？
Why am i charged for sales tax?
How is the sales tax calculated?
Why can't provide an invoice?
Are there any additional fee?
What happens if I am not at home when my package arrives?
What if I clicked "Received" before delivered?
The whole parcel delivered but not received