The "Delivered in 5 business days/Fast Shipping" label indicates that the item can be shipped from a warehouse in Europe. If the item cannot be shipped from a European warehouse, it will be shipped from a warehouse outside Europe. Please note that shipping from outside Europe may result in delays.

* In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors. Additionally, if your order includes special items, such as pre-order and/or personalized products, the estimated delivery time will be longer. Please refer to the tracking information for the most accurate delivery date.

If you find that your package has not been delivered within the estimated timeframe, please contact customer service within 45 days from the date of payment so that the mentioned issues can be resolved. Please remember that 1) If the tracking information indicates that your package has been delivered but you have not received it, or 2) If your package contains missing/incorrect items or other logistical issues, you should contact us within 30 days from the delivery date shown on the tracking page. For questions regarding product warranty, please refer to the 【Terms and Conditions】 for more details.

* Please click the "Confirm Delivery" button within 6 months (from the shipping date). After that, the button will be grayed out and cannot be used to earn additional points.

Shipping costs to the Azores and Madeira Island of Portugal are based on the order checkout page.

The free on-time delivery guarantee service entitles you to receive 500 SHEIN points if your order does not arrive by the expected date. See On-Time Delivery Service Terms and Conditions for more details.

Cancelling items may affect your order's eligibility for free shipping. If, after cancellation, your order no longer meets the free shipping criteria, you will need to pay the applicable shipping fee.