Bonus Point
Date: April 11, 2025
This policy ("Bonus Points Policy") describes the terms and conditions that apply to the use of bonus points ("Bonus Points", "SHEIN Points" or "Points") granted by SHEIN (the "Seller" or "SHEIN") and which may be earned or used by any non-commercial natural person (the "Customer") on the website at pt.shein.com and on the related SHEIN mobile application(s) (collectively, the "Site").
By accepting or using the Bonus Points, the user agrees to be bound by this Bonus Points Policy. This Bonus Points Policy is incorporated by reference into the General Terms and Conditions ("T&Cs"). This Bonus Points Policy may be amended from time to time without prior notice. However, the applicable bonus points policy will, in any case, be the one in effect at the time the customer obtains the points.
1 General.
1.1 The SHEIN Points program ("SHEIN Points Program") under which you can earn SHEIN Points operates in accordance with this Bonus Points Policy, unless expressly stated otherwise. As a condition of your participation in the SHEIN Points Program, you acknowledge and agree that you are responsible for reading and understanding the Bonus Points Policy, the SHEIN Points Program Rules and SHEIN communications (including specific rules/terms for various promotions offering Points) and the General Terms and Conditions and the SHEIN Privacy Policy .
1.2 To earn SHEIN Points, you must first register with SHEIN and create a user account ("SHEIN User Account") in accordance with the procedure described in section 3 of the T&Cs. You will not be eligible to participate in the SHEIN Points Program if you have a SHEIN user account that has previously been closed or suspended.
1.3 SHEIN Points are earned by placing orders or using the services offered on the Site. SHEIN Points are awarded at the Seller's sole discretion.
1.4 SHEIN Points have no cash value and cannot be exchanged for cash or credit.
1.5 SHEIN Points can only be redeemed when purchasing products on the Site.
1.6 Points can only be redeemed on the SHEIN site on which they were originally earned (for example, if you earn points on the SHEIN PT site, these points can only be redeemed on the SHEIN PT site).
1.7 Each set of SHEIN Points issued to you will have an expiration date. Please note the expiration date of your SHEIN Points and use them before the expiration date.
Once SHEIN Points have expired, they cannot be redeemed or otherwise used.
2 Earning SHEIN Points.
There are several ways to earn bonus points:
2.1 You can earn SHEIN Points through the following actions:
(i) By making purchases on the Site.
You can earn SHEIN Points by making qualifying purchases on the Site or in the App. Generally, you earn 1 point for every pound (£) spent purchasing a product on the Site using the product's list price (including any discounts or reductions) at the time you place your order. However, SHEIN Points will not be awarded to you until you confirm delivery of your order. If you do not confirm delivery of your order within six (6) months of the order date, SHEIN Points will not be awarded. You will not earn SHEIN Points on amounts spent on taxes, shipping fees and other costs associated with your order
(ii) Confirming your registration.
If you confirm the registration of your SHEIN user account by verifying your email address, you will receive up to 100 points.
(iii) Posting a review of the products ordered.
You can earn up to [17 points] per item by posting a review of an item you have purchased. To be eligible for Points, your review must meet the minimum text requirements and comply with SHEIN's policy on the use of our Services and applicable law.
Points are earned as follows:
  • A review-only earns 5 points
  • A review with a photo of the product being reviewed earns an additional 10 points (or 15 points in total)
  • A review with size information earns an additional 2 points (or 17 points in total).
(iv) Participating in SHEIN activities
  • Daily check-in. Participation in the Check-In Program. You will earn points by participating in the Check-In program.
  • Participate in other app activities. By scanning the SHEIN QR code to open our app or participating in various other campaigns, you can earn points as specified in the respective promotions.
  • Competitions, contests and games. If you participate in contests, sweepstakes or games on the Site, you may be eligible to earn Points as specified in the terms and conditions of such contests, sweepstakes or games.
  • Tune in to a live broadcast. You can earn points by watching a SHEIN live streaming event. We may award points randomly during live streaming events, at our sole discretion. You must be connected to the live stream and using your SHEIN user account to be eligible to earn points by watching a live streaming event.
  • Other events. SHEIN may organize other promotions, events or opportunities where you may have the possibility to earn points. Point values and other eligibility requirements (if any) will be defined in the individual promotions, events or opportunities. Please check the Site and App regularly for these additional opportunities.
3 Duration of Bonus Points.
Bonus Points have different validity periods, which are specified at the time the Points are awarded. Upon expiration, Points can no longer be used and will be deleted.
4 Redeeming SHEIN Points.
SHEIN Points HAVE NO CASH VALUE and cannot be redeemed, withdrawn or exchanged for cash or in-store credit. SHEIN Points are promotional discounts that can only be used to reduce the price of an eligible product offered on the Site or App (excluding shipping, insurance and any other taxes).

Please note that SHEIN Points are not applicable to certain products sold by Third Party Sellers. Specific information will be provided to you on the checkout page.

One hundred (100) Bonus Points represent 1 (one) US dollar, which means that 100 (one hundred) Bonus Points may represent more or less than 1 (one) pound, depending on the evolution of exchange rates and conversion (without decimal places).

You can use the Points to deduct up to a maximum of 70% of the total price of your order (excluding shipping insurance, taxes and other costs and discounts, including any discounts resulting from the redemption of any coupons).
Points will be deducted from your points balance until it reaches 0.
Some additional rules:
  • (i) When you redeem your SHEIN Points, the Points that will expire soonest will be used first.
  • (ii) Points cannot be exchanged, transferred or converted to and from another loyalty program.
  • (iii) Any benefits associated with SHEIN Points are personal to you and cannot be assigned, transmitted, traded, exchanged, bequeathed or otherwise transferred to anyone, except as authorized by SHEIN, at its sole discretion. Any assignment, transmission or other transfer of Points that violates this Bonus Points Policy may, at SHEIN's discretion, result in: (i) the cancellation of the affected Points; and/or (ii) the closure of your SHEIN user account.
5 About viewing SHEIN points.
SHEIN Points can be viewed by logging into your SHEIN user account and clicking on the "My Points" section under the "My Assets" section of your user account. This will display your current SHEIN Points balance.
You can only view the points balance of the SHEIN site you are currently logged into. If you have any questions about your Points, please contact our Customer Service Platform .
6 Daily points limit.
Points are limited to a maximum of 8,000 points per day for all activities.
In addition, the table below specifies the maximum number of points that can be earned per activity:
EnterDaily Points Limit
Purchaseup to 8,000 points every 24 hours
ReviewsUp to 2,000 points every 24 hours
Check-insup to 100 points every 24 hours
Live streaming eventsUp to 500 points every 24 hours
Surveysup to 200 points every 24 hours
When the Customer reaches this limit, they may still participate in the aforementioned activities, but will no longer be able to accumulate Points.
7 Points adjustments.
SHEIN has the right to correct any errors and make any adjustments, for any reason and at any time, with or without prior notice, including if any Points have been: (i) earned or credited erroneously or fraudulently to your User Account; or (ii) earned at an incorrect rate.
SHEIN may also refuse to allow you to redeem Points, reverse any transaction involving the redemption of Points, or deduct additional Points from your User Account if there is an error in the Points required for redemption at the time of redemption.
Please note that these rights may be exercised regardless of whether the error occurred through an act or omission of SHEIN or any of its affiliates.
8 Cancellation, Returns and Refunds.
If an unpaid order is cancelled, any points applied to your unpaid purchase will be credited back to your points balance in your SHEIN user account.
After a validly processed return (exercise of the right of withdrawal or non-conformity), your Points balance will be credited with any Points used to reduce the purchase price at the time of the order, unless the Points have already expired. If it is a partial return, the Points will be returned proportionally.
The Points obtained on the order whose cancellation or return is validated will be deducted from the Points balance.
Please note that if your points balance does not have enough points, a negative value will appear, which can be offset by earning more points. A negative points balance does not create or impose any requirements or obligations on you.
9 Termination.
Subject to applicable law, SHEIN reserves the right to terminate the SHEIN Points Program at any time, for any reason, upon reasonable notice to the user.
In the event of the closure of the Customer Account, the Points earned will be deleted and the Customer will no longer be able to use them. The same shall apply if the termination is due to a violation of this Bonus Points Policy, the T&Cs or any other SHEIN terms and conditions.
10 Bonus points restrictions and exclusions.
10. Restrictions on earning Bonus Points. Users who have been "blocklisted", in accordance with section 2.2. (6) of the GENERAL TERMS OF USE OF SHEIN MARKETPLACE , may not be able to earn Bonus Points when:
(i) publishing a review of the ordered products or posting a rating, as indicated in section 2.1 (iii) of this Policy.
Frequently Asked Questions.
To answer some common questions, please refer to this FAQ.
  • How do I earn SHEIN points? You must be logged into your Customer Account. For each purchase of Products on the Site, the Customer may earn Points. With some exceptions, each US dollar spent will generate one (1) Bonus Point, which means that each pound (£) spent will also generate one (1) Bonus Point, but this will depend on exchange rates and the conversion of numbers (without decimals). Bonus Points will not appear in the SHEIN user account at this stage until the purchase is confirmed.
  • How are SHEIN Points awarded for my purchases? Bonus Points will only be earned after the purchase of the Products has been validated, in accordance with Article 4 of the T&Cs.
  • Do my SHEIN points expire? Yes. SHEIN points expire and have different expiration dates, depending on how they were earned, ranging from seven (7) days to three (3) months. At the time the Points are awarded to you, we will inform you of the expiration date. If you do not use your SHEIN Points by the expiration date, the Points will expire and can no longer be used.
  • Can I use the Points earned on the Site on other SHEIN-affiliated sites? No. Points are independent and specific to each SHEIN site. Points earned on the Site or Application may only be used on the Site or Application where they were earned.
  • How can I view my points balance? Your points balance is available in your SHEIN user account. To view your balance, log into your SHEIN account and check "My Points" under the "My Assets" section of your SHEIN user account.