SHEIN BONUS POINTS PROGRAM
Date: April 11, 2025
This policy ("Bonus Points Policy") describes the terms and conditions that govern the use of bonus points ("Bonus Point(s)," "SHEIN Point(s)," or "Point(s)") awarded by SHEIN (the "Seller" or "SHEIN") and that can be earned or used by any non-commercial individual (the "Customer") on the website at nl.shein.com and related mobile application(s) of SHEIN (collectively, the “Site”).
By accepting or using Bonus Points, you agree to be bound by this Bonus Points Policy. This Bonus Points Policy is incorporated by reference into the Terms and Conditions (“Terms and Conditions”). This Bonus Points Policy may be changed from time to time without prior notice. The applicable Bonus Point Policy, however, is in any case the policy in effect at the time the Customer obtains the Points.
1. General.
1.1 The SHEIN Points Program (“SHEIN Points Program”), which allows you to earn SHEIN Points, operates under this Bonus Points Policy, unless expressly stated otherwise. As a condition of your participation in the SHEIN Points Program, you acknowledge and agree that you are responsible for reading and understanding the Bonus Points Policy, the SHEIN Points Program Rules, and communications from SHEIN (including rules/conditions specific to various promotions offering points), and the Terms and Conditions and the Privacy Policy of SHEIN.
1.2 To earn SHEIN points, you must first register with SHEIN and create a user account ("SHEIN User Account") in accordance with the procedure described in Section 3 of the Terms and Conditions. You are not eligible to participate in the SHEIN Points Program if you had a SHEIN user account that was previously terminated or suspended.
1.3 SHEIN points are earned by placing orders or using the services offered on the Site. SHEIN points are awarded at the Seller's sole discretion.
1.4 SHEIN points have no cash value and cannot be exchanged for cash or credit.
1.5 SHEIN points can only be redeemed for the purchase of products on the Site.
1.6 Points can only be redeemed on the SHEIN site where they were originally earned (for example, if you earn points on the SHEIN NL site, those points can only be redeemed on the SHEIN NL site).
1.7 Each set of SHEIN points issued to you has an expiry date. Please note the expiration date of your SHEIN points and use them before the expiration date.
Once SHEIN points have expired, they can no longer be redeemed or otherwise used.
Earn 2 SHEIN points.
There are several ways to earn bonus points:
2.1 You can earn SHEIN points through the following actions:
(i) By making purchases on the Site.
You can earn SHEIN points by making qualifying purchases on the Site or the App. Generally, you earn 1 point for every dollar ($) you spend on a product purchase on the site, using the product's promotional price (including any discounts or markdowns) at the time you place your order. However, SHEIN points will only be awarded to you after you confirm delivery of your order. If you do not confirm delivery of your order within six (6) months of the order date, no SHEIN points will be awarded. You will not earn SHEIN points for amounts you spend on taxes, shipping and other charges related to your order.
(ii) By confirming your registration.
If you confirm your SHEIN user account registration by verifying your email address, you will receive up to 100 points.
(iii) By leaving a comment about the products you ordered.
You can earn up to [17 points] per item by posting a review about an item you purchased. To be eligible for Points, your review must meet the minimum text requirements and comply with SHEIN's policies regarding the use of our Services and applicable laws.
Points are earned as follows:
  • A review alone earns 5 points
  • A review with a photo of the product being reviewed earns 10 additional points (or 15 points total)
  • A review with sizing information earns 2 additional points (or 17 points total).
(iv) By participating in SHEIN activities
  • Daily check-in. Participate in the check-in program. You earn points by participating in the Check-In Program.
  • Participate in other app activities. When you scan the SHEIN QR code to open our app or participate in various other campaigns, you may earn points as specified in the relevant promotions.
  • Contests, contests, and games. If you participate in contests, sweepstakes, or games on the Site, you may be eligible to earn Points as specified in the terms and conditions of such contests, sweepstakes, or games.
  • Tune in to a livestream. You can earn points when you tune in to a SHEIN livestream event. We may award points randomly during livestream events at our sole discretion. You must be logged in to the livestream and use your SHEIN user account to be eligible to earn points by tuning in to a livestream event.
  • Other Events. SHEIN may run other promotions, events, or opportunities where you have a chance to earn points. Point amounts and other eligibility requirements (if applicable) are set forth in the individual promotions, events, or opportunities. Check the Site and App regularly for such additional opportunities.
3 Bonus Points Duration
Bonus points have different validity periods, which are specified at the time the points are awarded. Once the expiry date has passed, the points can no longer be used and they will be deleted.
4 Redeem SHEIN Points
SHEIN points have NO CASH VALUE and cannot be redeemed, withdrawn, or exchanged for cash or store credit. SHEIN points are promotional discounts that can only be used to reduce the price of a qualifying product offered on the site or app (excluding shipping, insurance, and other taxes).
One hundred (100) bonus points represent one (1) U.S. dollar, which means one hundred (100) bonus points may represent more or less than one (1) pound, depending on exchange rates and conversion rates (no decimals).

Please note that SHEIN points do not apply to certain products sold by third-party sellers. Specific information will be provided to you on the checkout page.

You can use the Points to deduct up to 30% of the total price of your order (excluding shipping insurance, taxes, and other fees and discounts, including any discounts resulting from redeeming any coupons).
Points will be deducted from your points balance until it reaches 0.
Some additional rules:
  • (i) When you redeem your SHEIN points, the points that expire first will be used first.
  • (ii) Points may not be redeemed, transferred, or converted to or from another loyalty program.
  • (iii) All benefits associated with SHEIN points are personal to you and cannot be assigned, transferred, traded, bartered, solicited, or otherwise transferred to anyone, except as permitted by SHEIN, in its sole discretion. Any assignment, transfer, or other assignment of Points in violation of this Bonus Points Policy may, at SHEIN's sole discretion, result in: (i) the cancellation of the relevant Points; and/or (ii) the termination of your SHEIN user account.
5. Viewing SHEIN Points
You can view your SHEIN points by logging into your SHEIN user account and clicking on the "My Points" section under the "My Assets" section of your user account. This will display your current SHEIN points balance.
You can only view your points balance for the SHEIN site you are currently logged in to. If you have any questions about your points, you can contact us Customer Service Platform .
6 daily points limit.
Points are limited to a maximum of 8,000 points per day for all activities.
In addition, the table below shows the maximum number of Points that can be earned per activity:
TypeDaily Points Limit
PurchasesUp to 8,000 points per 24 hours
CommentsUp to 2,000 points per 24 hours
Check-insUp to 100 points per 24 hours
Livestream EventsUp to 500 points per 24 hours
SurveysUp to 200 points per 24 hours
Once the Customer reaches this limit, they can still participate in the aforementioned activities, but they can no longer earn Points.
7 point adjustments.
SHEIN reserves the right to correct any errors and make adjustments for any reason and at any time, with or without prior notice, including if Points are: (i) erroneously or fraudulently earned or credited to your User Account; or (ii) earned at an incorrect rate.
SHEIN may also refuse to allow you to redeem points, reverse any transaction involving the redemption of points, or deduct additional points from your user account if there was an error in the points required for the redemption at the time of the redemption.
Please note that these rights may be exercised regardless of whether the error arose from the act or omission of SHEIN or any of its subsidiaries.
8 Cancellation, Returns, and Refunds.
If an unpaid order is canceled, all points applied to your unpaid purchase will be refunded to your points balance in your SHEIN user account.
For a validly processed return (exercise of the right of withdrawal or non-conformity), your points balance will be credited for all points used to reduce the purchase price at the time of the order, unless the points have already expired. In the case of a partial refund, the points will be refunded pro rata.
The points earned from the order whose cancellation or return has been validated will be deducted from your points balance.
Please note that if your points balance does not contain sufficient points, a negative number will appear, which can be offset by earning more points. A negative points balance does not create or impose any requirements or obligations on you.
9 Termination.
Subject to applicable law, SHEIN reserves the right to terminate the SHEIN Points Program at any time and for any reason, upon reasonable notice to you.
In the event of termination of the Customer Account, the Points accrued will be deleted and the Customer will no longer be able to use them. The same applies if the termination results from a violation of this Rewards Points Policy, the Terms and Conditions, or other terms and conditions of SHEIN.
10 Bonus Point Restrictions and Exclusions.
10.1 Restrictions on Earning Bonus Points. Users placed on the “blocklist” pursuant to Section 2.2.(6) of the SHEIN MARKETPLACE GENERAL TERMS OF USE may not be eligible to earn bonus points if:
(i) posting a comment about the products ordered, or posting a review as indicated in section 2.1(iii) of this Policy.
Frequently Asked Questions
Please consult this FAQ to answer some frequently asked questions.
  • How do I earn SHEIN points? You must be logged in to your customer account. For every purchase of Products on the Site, the Customer can earn Points. With some exceptions, every US dollar spent will earn one (1) bonus point, which means that every pound (£) spent would also earn one (1) bonus point, but this will depend on exchange rates and the conversion of numbers (not decimals). Bonus points will only appear on your SHEIN user account after the purchase has been confirmed.
  • How are SHEIN points awarded to me for my purchases? Reward points are only earned after the purchase of Products has been validated, in accordance with Article 4 of the Terms and Conditions. If you do not confirm delivery, no points will be awarded.
  • Do my SHEIN points expire? Yes. SHEIN points expire and have different expiration dates depending on how they were earned, ranging from seven (7) days to three (3) months. At the time the Points are awarded to you, we will notify you of the expiration date. If you do not use your SHEIN points before the expiry date, the points will expire and can no longer be used.
  • Can I use points earned through the site on other SHEIN-affiliated sites? No. The points are independent and specific to each SHEIN site. Points earned on the Site or Application can only be used on the Site or Application where they were earned.
  • How can I view my points balance? Your points balance is available in your SHEIN user account. To view your balance, log in to your SHEIN account and go to "My Points" under the "My Assets" section of your SHEIN user account.