Rating Rules
SHEIN has a comprehensive product rating system based on dimensions such as shipping, product quality, and user satisfaction.
1. What does the star mean?
The total score for a product is 5.
A score of 4-5 means that most users are satisfied with the products they purchased.
A score of 1-3 means that most users indicate there is still room for improvement.
Every review you give us is extremely important to us. We do not hide comments with a low rating and ensure that the review is genuine. We are committed to providing you with better products and shopping experiences.
2. How is the rating calculated?
3. How is each rating calculated?
For some products, we provide characteristics for rating multiple dimensions, so you can get to know the product more easily and accurately. You can rate products based on product quality, breathability, softness, ease of use, and other aspects; we calculate the average ratings from all users. The total score is 5.
Question & Answer
1. Why do some products not have reviews?
New products may not have reviews after they are launched. Product reviews will only be available after reviews from real users.
You can purchase the item and write your objective review.
2. Why do some products have limited review attributes?
Some products have clear category attributes, which can be displayed in the objective review; you can certainly view the reviews to gain useful tips for purchasing.