This policy describes the terms and conditions applicable to Bonus Points ( "Bonus Points" , "SHEIN Points" or "Points" ) awarded by SHEIN (the "Seller" or "SHEIN" ) and which may be earned or used by any non-commercial natural person (the "Customer" ) on the website https://it.shein.com or through the SHEIN application (the "Site" ).

By accepting the award of Bonus Points or their use, the Customer agrees to be unconditionally bound by this policy and the SHEIN Terms and Conditions ("T&C") . This policy may be modified at any time. However, the applicable Bonus Policy will in any case be the one in force at the time the Customer obtains the Bonus Points.

In general, Points can be accumulated by purchasing Products offered on the Site. They are stored in the "My Assets" section.

Points are earned by placing orders or using the services offered on the Site. Points are awarded at the Seller's discretion. They have a validity date, after which they can no longer be used.

To accumulate Points, the Customer must create a Customer Account according to the procedure described in Article 3 of the T&C. The Customer will not be able to benefit from this Points Policy if their Customer Account has been previously deleted or suspended.

Points have no monetary value and cannot be refunded or credited.

Points may only be used to purchase Products offered on the Site where they were accumulated.

There are several ways to earn Bonus Points:

Unless expressly indicated otherwise, every US dollar (1) spent to purchase a Product on the Site entitles you to one (1) Point, which means that every euro spent to purchase a Product on the Site may also entitle you to one (1) Point, but this is subject to the constant evolution of the exchange rate and the conversion of figures (without decimals). Please note that the price of the Product corresponds to the price indicated at the time of the order (net of any discounts or reductions). The purchase price does not include taxes, shipping costs and other costs related to the order.

Points are only awarded after the purchase of the Products has been validated, in accordance with the T&C.

Creating a Customer Account associated with your email address allows you to receive 100 Points.

To obtain points, your comment must meet the minimum text requirements and comply with the T&C on intellectual property rights and use of the site.

The Customer can earn up to seventeen (17) Points for each Product as follows:

To leave a comment, the customer must log in to their customer account, click on "My Orders", then click on the "Details" tab of the order containing the item they wish to comment on, and finally click on "Write a comment".

Bonus Points have different validity periods, specified at the time the Points are awarded. Once the expiration date has passed, the Points can no longer be used and are deleted.

Points have no monetary value in themselves. They cannot be redeemed, withdrawn or given as credit. Points may only be used to reduce the amount of an order or the price of a Product purchased on the Site (excluding shipping costs, insurance and any other taxes).

One hundred (100) Bonus Points represent one (1) US dollar, which means that one hundred (100) Bonus Points may represent more or less than one (1) euro, depending on the evolution of exchange rates and the conversion of numbers (without decimals). Bonus Points can be used at the time of purchase, up to 70% of the total order amount (excluding shipping costs, insurance and any other taxes).

Points can only be used on the site where they were earned (for example, if bonus points were earned on shein.com, they can only be redeemed on that site).

The Points balance can be checked by logging into the Customer Account from the "SHEIN Points/My Points" section in the "My Assets" section.

The Customer will only be able to view the balance of Points awarded on the SHEIN site on which they have logged in. For any questions regarding Points, you can contact the Customer Service platform .

Points are limited to a maximum of 8,000 points per day for all activities.

In addition, the following table specifies the maximum number of Points that can be earned for each activity:

When the Customer reaches this limit, they can continue to participate in the above activities, but will no longer be able to accumulate Points.

SHEIN reserves the right to correct any errors and to make necessary changes, with or without notice, if Points have been obtained or credited incorrectly or fraudulently.

SHEIN may also refuse to allow the use of Points, cancel any transaction involving the use of improperly earned Points, or deduct Points from a Customer Account in the event of an error at the time of ordering.

Please note that if your Points balance does not have enough points, a negative figure will be displayed, which can be offset by earning more Points. A negative Points balance does not create or impose any requirement or obligation on you.

1. If an unpaid order is canceled, all points applied to your unpaid purchase will be credited back to the points balance in your SHEIN user account.

2. Following a validly processed return (exercise of the right of withdrawal or non-conformity), your Points balance will be credited with any Points used to reduce the purchase price at the time of ordering, unless the Points have already expired. If it is a partial return, points will be returned proportionally.

3. Points earned from the order whose cancellation or return is validated will be deducted from the Points balance.

4. Please note that if your Points balance does not have enough points, a negative figure will be displayed, which can be offset by earning more Points. A negative Points balance does not create or impose any requirement or obligation on you.

In compliance with applicable laws, SHEIN reserves the right to discontinue this points system at any time and for any reason, with reasonable prior notice.

In the event of closure of the Customer's Account, the accumulated Points will be canceled and the Customer will no longer be able to use them. The same applies if the termination is due to a breach of this Bonus Points Policy, the T&Cs, or any other SHEIN terms and conditions.

11.1 Restrictions on the accumulation of Bonus Points. Users who have been "blocklisted", according to section 2.2.(6) of the SHEIN MARKETPLACE GENERAL TERMS OF USE , may not be able to earn bonus points when:

(i) posting a comment on ordered products or posting a review as indicated in section 2.1 (iii) of this Policy.