* In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date. The specific time is subject to the official website/notice of the logistics company.

* Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.

* Please click the "Confirm Delivery" button within 6 months (from the date of shipment). After that, the button will turn gray and cannot be used to get additional points.