Preparation time: 1-3 days
Shipping to

Shipping Method

Estimated Delivery Window

Costs

Standard Shipping

4-8 Business Days

6.90€-spend below 19.00€
4.90€-spend over 19.00€ but below 39.00€
Free - orders over 39.00€

Click & Collect

5-9 Business Days

6.90€-spend below 19.00€
4.90€-spend over 19.00€ but below 39.00€
Free - orders over 39.00€

The "EU Warehouse" label indicates that the item can be shipped from a warehouse in Europe. If the item cannot be shipped from a warehouse in Europe, it will be shipped from a warehouse outside Europe. Please note that shipping from outside Europe may cause delays.
In France, if you are not at home or on vacation, you can choose Pickup Point Delivery, enjoy a 24/7 service, and reduce delivery costs. To learn more, please click here .
Notes:
1) Delivery time:
In most cases, the package will be delivered within the estimated time. However, the actual delivery date may be changed by flights, weather conditions, or other external factors. Additionally, if your order includes special items, such as pre-order and/or personalized products, the estimated delivery time will be longer. Please refer to the tracking information for a more accurate delivery date.
2) Tracking:
Please note that Mondial Relay pickup point delivery is now reinstated. However, some centers remain closed or have adjusted their opening hours. Please check in advance on the Mondial Relay website whether your usual pickup point is open.
3) Delivery issues:
①If you find that your package has not been delivered within the estimated time, please contact customer service within 45 days of the payment date so that the issues mentioned above can be resolved.
Please note that 1) If the tracking information indicates that your package has been delivered but you have not received it, or 2) If your package contains missing/incorrect items or other logistical issues, you must contact us within 30 days of the delivery date shown on the tracking information page. For questions related to product warranty, please refer to the 【Terms and Conditions】 for more details.
②Please click the "Confirm Delivery" button within 6 months from the shipping date. After that, the button will turn gray and can no longer be used to earn additional points.

③The on-time delivery guarantee means you receive 200 SHEIN points if your order does not arrive on the expected date. For more details, please refer to the Terms and Conditions of the On-Time Delivery Service.
For your package, you can modify the recipient address information (except the country) before shipping; you cannot change the shipping method after placing the order, thank you for your understanding!
Canceling items may affect your order's eligibility for free shipping. If, after cancellation, your order no longer meets the free shipping criteria, you will need to pay the applicable shipping fees.