This policy sets out the conditions applicable to Bonus Points (the "Bonus Point(s)" , "SHEIN Point(s)" , or "Point(s)" ) awarded by SHEIN (the "Seller" or "SHEIN" ) that may be earned or used by any non-commercial natural person (the "Customer" ) on the website https://fr.shein.com or via the SHEIN application (the "Site" ).

By accepting the granting or use of Bonus Points, the Customer agrees to be unconditionally bound by this policy, as well as by SHEIN's General Terms and Conditions of Sale and Use ("GTC"). This policy may be amended at any time. However, the applicable Bonus Points Policy shall, in any case, be the one in force at the time the Customer obtains the Points.

Generally speaking, Bonus Points can be earned when purchasing Products offered on the Site. They are stored in the "My Properties" section.

Points are obtained when placing orders or when using services offered on the Site. Bonus Points are granted at the Seller's sole discretion. They have a validity date, after which they can no longer be used.

To earn Points, the Customer must create a Customer Account, in accordance with the procedure described in Article 3 of the GTC The Customer shall not be entitled to benefit from this Bonus Points Policy if their Customer Account has previously been terminated or suspended.

Points have no monetary value and cannot give rise to any refund or credit.

Points may only be used to purchase Products offered on the Site where they were obtained.

There are several ways to earn Bonus Points:

Unless expressly stated otherwise, each US dollar (1) spent on the purchase of a Product on the Site entitles the Customer to one (1) Point, which means that each Euro spent on the purchase of a product on the site may also entitle the Customer to one (1) Point, but this is subject to the constant fluctuation of the exchange rate and to the conversion of figures (no decimals). It is specified that the price of the Product corresponds to the price displayed at the time of the order (after any discounts or markdowns). The purchase price does not include taxes, shipping fees or other charges related to the order.

Please note that you can receive a maximum of 1,000 points per day through your purchases.

Points are only awarded once the purchase of Products has been validated, in accordance with Article 3.3 of the GTC.

To be eligible for the awarding of Points, your comment must meet the minimum text requirements and comply with Article 10 of the GTC on intellectual property rights and use of the Site.

The Customer can earn up to seventeen (17) Points per Product, in accordance with the terms below:

To leave a comment, the Customer must log into their Customer Account, click on "My Orders", then on the "Details" tab of the order containing the item they wish to review, then click on "Write a comment".

Please note: The comment will only be visible after approval by SHEIN.

The Points balance can be viewed by logging into the Customer Account, from the "SHEIN Points/my points" section under the "My Properties" section.

The Customer can only view the Points balance awarded on the SHEIN site for which they have opened a session. Any questions regarding Points may be submitted to the Customer Service platform , available at the following link: https://fr.shein.com/contact-us.html .

Earning Points is limited to a maximum of 2,000 Points per day, all activities combined.

When the Customer reaches this limit, they can still participate in the aforementioned activities but will no longer be able to be awarded Points.

SHEIN reserves the right to correct any error and to make any necessary adjustment, with or without notice, if the Points have been obtained or credited erroneously or fraudulently.

SHEIN may also refuse the use of Points, cancel any transaction involving the use of Points that are non-compliant or improperly obtained, or deduct Points from a Customer Account when an error existed at the time of the order.

Please note that if your points balance does not contain enough points, a negative figure will appear, which can be offset by earning more points. A negative points balance neither creates nor imposes any requirement or obligation on you.

(i) If an unpaid order is cancelled, all points applied to your unpaid purchase will be credited back to your points balance in your SHEIN user account.

(ii) Upon a validly processed return (exercise of the right of withdrawal or non-conformity), your points balance will be credited with the points used to reduce the purchase price at the time of the order, unless the points have already expired. In the case of a partial return, the points will be refunded on a pro rata basis.

(iii) Points earned through the order whose cancellation or return is validated will be deducted from the points balance.

(iv) Please note that if your points balance does not contain enough points, a negative figure will appear, which can be offset by earning more points. A negative points balance does not create or impose any requirement or obligation on you.

Subject to applicable laws, SHEIN reserves the right to terminate this Points system at any time and for any reason, subject to reasonable prior notice.

In the event of deletion of the Customer Account, the Points earned will be deleted and the Customer will no longer be able to use them. The same will apply if the termination occurs due to a breach of this Bonus Points Policy, the T&Cs, or any other SHEIN terms.

11.1 Restrictions on earning bonus points. Users who have been "blocked," in accordance with section 2.2. (6) of the GENERAL TERMS OF USE OF SHEIN MARKETPLACE , may not be able to earn bonus points when:

(i) posting a comment on ordered products, or posting a review as indicated in section 2.1 (iii) of this Policy.