Dear users, when you request a refund/withdrawal, we will collect this information. Including bank name, card number, your name, city, email address, etc.

If you review the account information storage agreement, you will find that you have agreed to have your information, including that mentioned above, saved.

If you have not accepted the agreement, we will completely delete all information after your refund/withdrawal request.

Once the information for the refund/withdrawal request has been submitted, we will encrypt all information to protect it. We will strictly follow the PRIVACY STATEMENT for any personal information involved in the refund/withdrawal process.

1. Operation introduction

Dear users, we offer you 3 refund options: refund/withdrawal to Yesbank, to Paytm, or to a PayPal account.

2. Process introduction

If you choose Yesbank, you will need to provide the IFSC code/bank account/name/city on the web page and confirm this information.

If you choose Paytm, you will need to provide the account number information on the web page and confirm this information.

If you choose PayPal, you will need to send an email via the web page.

To better ensure the protection of your finances, if you request a suspicious refund/withdrawal, we will suspend it until more information is obtained.

3. Estimated timeframes

If you choose Yesbank, your refund/withdrawal will arrive within 2-3 business days.

If you choose Paytm, your refund/withdrawal will arrive within 3-7 business days.

If you choose PayPal, your refund/withdrawal will arrive within 2-7 business days.