This policy describes the terms and conditions applicable to Bonus Points ( "Bonus Point(s)" , "SHEIN Points" or "Points" ) granted by SHEIN (the "Seller" or "SHEIN" ) and which may be earned or used by any non-commercial natural person (the "Customer" ) on the website https://es.shein.com or through the SHEIN application (the "Site" ).

By accepting the granting of Bonus Points or their use, the Customer agrees to unconditionally comply with this policy, as well as the SHEIN Terms and Conditions ("T&C") . This policy may be modified at any time. However, the applicable Bonus Policy will, in any case, be the one in effect at the time the Customer earns the Points.

In general, Points can be earned by purchasing Products offered on the Site. They are stored in the "My Assets" section.

Points are earned by placing orders or using the services offered on the Site. Points are granted at the Seller's discretion. They have a validity date, after which they can no longer be used.

To earn Points, the Customer must create a Customer Account in accordance with the procedure described in Article 3 of the T&Cs. The Customer will not be able to benefit from this Points Policy if their Customer Account has previously been canceled or suspended.

Points have no monetary value and cannot be refunded or credited.

Points can only be used to purchase Products offered on the Site where they were earned.

There are several ways to earn Bonus Points:

Unless expressly stated otherwise, each US dollar (1) spent on the purchase of a Product on the Site entitles the buyer to one (1) Point, which means that each euro spent on the purchase of a Product on the Site may also entitle the buyer to one (1) Point, but this is subject to the constant evolution of the exchange rate and the conversion of figures (without decimals). It is specified that the price of the Product corresponds to the price displayed at the time of the order (after any discount or rebate). The purchase price does not include taxes, shipping costs, and other expenses related to the order.

Points are only granted once the purchase of Products has been validated, in accordance with the T&Cs.

Creating a Customer Account associated with your email address allows you to receive 100 Points.

To be entitled to points, your review must meet the minimum text requirements and comply with the provisions of the T&Cs regarding intellectual property rights and use of the site.

The Customer can earn up to seventeen (17) Points per Product as follows:

To leave a review, the customer must log in to their customer account, click on "My Orders", then on the "Details" tab of the order containing the item they wish to review, and then click on "Write a Review".

Bonus Points have different validity periods, which are specified at the time the Points are granted. Once the expiration date has passed, the Points can no longer be used and are removed.

Points have NO MONETARY VALUE in themselves. They cannot be redeemed, withdrawn, or given as credit. Points can only be used to reduce the amount of an order or the price of a Product purchased on the Site (excluding shipping costs, insurance, and any other tax).

One hundred (100) Bonus Points represent one (1) US dollar, which means that one hundred (100) Bonus Points may represent more or less than one (1) euro, depending on the evolution of exchange rates and the conversion of numbers (without decimals). Bonus Points can be used at the time of purchase, up to 30% of the total order amount (excluding shipping costs, insurance, and any other tax).

The Points used are deducted from the Points balance until reaching zero (0).

Points can only be used on the Site where they were earned (for example, if Bonus Points were earned on es.shein.com, they can only be redeemed on that site).

The Points balance can be checked by accessing the Customer Account, from the "SHEIN Points/My Points" section within the "My Assets" section.

The Customer will only be able to see the balance of Points allocated on the SHEIN site where they have logged in. Any inquiry regarding Points can be referred to the Customer Service platform .

Points are limited to a maximum of 8,000 points per day for all activities.

In addition, the table below specifies the maximum number of Points that can be earned per activity:

When the Customer reaches this limit, they may continue to participate in the aforementioned activities, but will no longer be able to accumulate Points.

SHEIN reserves the right to correct any errors and make necessary adjustments, with or without prior notice, if Points have been obtained or credited erroneously or fraudulently.

SHEIN may also refuse to allow the use of Points, cancel any transaction involving the use of improperly obtained Points, or deduct Points from a Customer Account when there has been an error at the time of placing the order.

Please note that if your Points balance does not have enough Points, a negative figure will appear, which can be offset by earning more Points. A negative Points balance does not create or impose any requirement or obligation on you.

1. If an unpaid order is cancelled, the points applied to the unpaid purchase will be reinstated to the points balance of the SHEIN user account.

2. In the event that a return is validly processed (through the exercise of the right of withdrawal or due to non-conformity), the points used to reduce the purchase price at the time of placing the order will be reinstated to the points balance, unless the points have already expired. In the case of a partial return, the corresponding points will be reinstated.

3. Points earned from the order whose cancellation or return is validated will be deducted from the points balance.

4. Please note that if the points balance does not have enough points, a negative figure will appear, which can be offset by earning more points. A negative points balance does not entail or impose any requirement or obligation on the user.

Subject to applicable law, SHEIN reserves the right to terminate this points system at any time and for any reason, with reasonable prior notice.

In the event of termination of the Customer Account, the Points earned will be deleted and the Customer will no longer be able to use them. The same shall apply if the termination is due to a breach of this Bonus Points Policy, the T&Cs, or any other SHEIN terms and conditions.