Smart shopping. Flexible payments. With Klarna.
Together with Klarna, we offer you an even better shopping experience.
Flexible, secure, easy.
Choose Klarna at checkout and decide how you want to pay – immediately, within up to 30 days, or in installments. Flexible, secure, and easy. That's how shopping should be.
Pay within up to 30 days
Shop today and pay in up to 30 days. This way you stay flexible and can manage your order, delivery, and payment anytime in your Klarna account.
Pay immediately
Prefer to pay right away? Pay for your order directly with Klarna via instant bank transfer, direct debit, or credit card. It gets even more convenient: thanks to pre-filled data, you can pay in just a few steps. Click, click, done.
Pay in 3 interest-free installments
Split your order into 3 interest-free installments for more flexibility. The first payment is charged as soon as your order has been processed. The remaining two installments are automatically charged from your chosen payment source after 30 and 60 days respectively. Less stress, more flexibility, no interest.
How Klarna works:
Add your favorite items to the cart and proceed to checkout.
Select Klarna and choose one of the flexible payment methods.
Manage your orders and payments anytime in your Klarna account.
Shop better.
With the Klarna App you can view your orders anytime, edit existing payments, manage returns, and so much more. Don't have your phone handy? Just log in on desktop via https://app.klarna.com/login . And if you have questions: ask us anytime in the Klarna Chat in the app.
Shop securely.
With Klarna, you're always on the safe side. With Klarna Buyer Protection and the latest safety and security measures, your data is always protected from unauthorized access.
FAQ
I received an invoice for something I've already paid. What should I do?
Please first check whether the invoice amount was debited from your bank account and whether Klarna was the payment recipient. If your payment was not processed despite correct details, please log in to your Klarna account and select "Report a problem" so that your invoice is paused. If you paid an invoice directly to the merchant, please contact the relevant merchant and ask for a refund. Then transfer the amount to Klarna again.
I haven't received my order. What happens with my invoice?
You don't have to pay your invoice as long as you haven't received your order. If the payment date is approaching and you still have no information about the status of the delivery, please contact the merchant. To do so, log in to your Klarna account and select "Report a problem" so that your invoice is paused until your order arrives. If your order is lost, you may be able to make use of Klarna Buyer Protection. You can find out more here.
The total amount on my invoice is incorrect. What should I do?
If the invoice amount does not match the amount of your order, you should not pay the invoice for the time being. Please contact the merchant directly so they can correct your invoice. While you wait for a new invoice from the merchant, log in to your Klarna account and select "Report a problem". We will pause your payment plan until your invoice is corrected.
How should I proceed if I want to register a return?
First follow the merchant's return policy and don't forget to keep the tracking number of your return. Log in to your Klarna account and select "Report a return". We'll pause your payment plan until your return has arrived at the merchant. Once the merchant has registered your return, we'll send you an adjusted payment plan or, if applicable, a refund.
About Klarna
Klarna is one of the world's leading payment providers and a licensed bank that is fundamentally changing the shopping experience for buyers and merchants. Klarna offers straightforward solutions that enable people to shop and pay easily, securely, and flexibly. Klarna works with over 400,000 merchants and currently employs over 5,000 people in 45 countries.
