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Shipping Method | Estimated Delivery Window | Costs |
|---|
Standard Shipping | Estimated to be delivered on 09/09/2026 - 12/09/2026. | Free - orders over 39.00€ Free - orders over 14.90€ |
Express Shipping | Estimated to be delivered on 09/09/2026 - 11/09/2026. | |
Click & Collect | Estimated to be delivered on 09/09/2026 - 15/09/2026. | Free - orders over 39.00€ Free - orders over 14.90€ |
Please note:
1) Shipping time:
In most cases, the package will be delivered within the estimated delivery time. However, the actual delivery date may vary due to flights, weather conditions, or other external factors. Additionally, if your order contains special items such as pre-orders and/or customized products, the estimated delivery time will be extended. For a more accurate delivery date, please refer to the tracking information.
2) Costs:
① Customs may hold packages for reasons beyond our control, and SHEIN assumes no responsibility for any additional costs that may arise as a result.
3) Shipment tracking:
You will receive an email once your order has been shipped. The email will contain a tracking number. You can check the status of your order in "My Account". Click on "My Orders" to view the status of your order and obtain the tracking number.
During peak season, delivery times may be longer due to sales. Thank you for your patience. You can track your package through your account.
4) Shipping information:
① If you find that your package has not been delivered within the estimated time, please contact customer service within 45 days of the payment date so that the above issues can be resolved.
Please note: 1) If the tracking shows that your package has been delivered but you have not received it, or 2) your package contains missing/incorrect items or other logistical issues occur, you should contact us within 30 days from the delivery date shown on the tracking information page. For questions about product warranty, please refer to the
【Terms and Conditions】 for more details.
② Click the "Confirm Delivery" button within 6 months of the shipping date. After that, the button will turn gray and can no longer be used to earn additional points.
③ Due to inventory issues, packages may be shipped from different warehouses. Packages shipped from different warehouses may also have different shipping times.
④ Canceling items may cause the order to no longer qualify for free shipping. If, after cancellation, the order no longer meets the criteria for free shipping, the corresponding shipping fee will need to be paid.