SHEIN
  • Customer Notice

Customer Notice

Due to the potential Canada Post service disruption, we are proactively adjusting our logistics operations to ensure your order is delivered safely and on time.

[Logistic]
Over 97% of addresses remain deliverable. For the remaining areas served exclusively by Canada Post, we have temporarily suspended order placement.
· If you can successfully place and pay for your order, this confirms it will not be affected by the Canada Post service disruption and will be delivered as scheduled.
· If the shipping options are unavailable at checkout, your preferred delivery address is affected by the Canada Post service disruption. Please change your delivery address and try again.
· P.O. Boxes addresses have suspended service, please use a non-P.O. Box address for your order.

[Return]
The shipping time for return packages may be delayed. Please wait until the service disruption has ended before sending back your package. Your refund will be issued after the items have been received and pass quality inspection.

We sincerely appreciate your understanding and wish you a perfect shopping experience with SHEIN.


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