1. Redemption and Limitations
Gift Cards that were purchased through the ca.shein.com website (the “Site”) or the SHEIN Canadian mobile application (the “App”) prior to March 8, 2021, can be used on any SHEIN website. Gift Cards purchased through the Site or the App on or after March 8, 2021, may be redeemed only for eligible purchases on the Site or the App. Once any amount of such Gift Cards is redeemed on the Site or the App, any balance remaining on the Gift Card can only be redeemed on the Site or the App. For clarity, this Gift Card Policy applies to all Gift Cards purchased through the Site or the App, regardless of whether the Gift Card is redeemed for purchases on the Site or the App.
Gift Card purchases are final and non-refundable, except where otherwise expressly required by law. Gift Cards may not be reloaded, resold, or used for payment outside of the Site or the App, redeemed for more than face value, transferred for value, or redeemed for cash (except to the extent required by law). Gift Cards may not be used for unauthorized advertising, marketing, sweepstakes, or other promotional purposes.
Subject to applicable law, we reserve the right, without notice to you, to void Gift Cards without a refund, suspend or terminate customer User Accounts, suspend or terminate the ability to use our Services, cancel or limit orders, and bill alternative forms of payment if we suspect (in our sole and absolute discretion) that a Gift Card is obtained, used, or applied to a SHEIN order fraudulently, unlawfully, or otherwise in violation of these Gift Card Terms.