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Tracking & Delivery
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Suggestion/DisputeALL
Estimated Delivery Time
Outside Of The Time Frame
Customs/Extra Duties
The whole parcel delivered but not received
Why was my order divided into two or more packages?
How to contact courier company?
How can I track my order?
How long will the order take to arrive?
It has been a long time. Where is my order?
Why there is no tracking updated?
Why was my package returned?
The tracking service shows that the attempted delivery of my parcel was unsuccessfully. What can I do?
Why did my package be declined by the customs?
How can I get my order invoice?
Are there any additional fee for customs?
What can I do if I accidentally clicked "Received" before delivery?
What happens if I am not at home when my package arrives?
Delivered but not received