The following terms and conditions (“Coupon Policy” or “Coupon Terms”), last updated on March 1, 2023, apply to SHEIN Canada coupons (“Coupons”). By accepting or using a Coupon, you agree to be bound by these Coupon Terms. If you do not agree with these Coupon Terms, do not accept or use any Coupons. The acceptance and use of Coupons are subject to our
Terms of Use , an agreement which contains, among other things, applicable legal provisions and definitions for some of the words used in these Coupon Terms. Capitalized terms not defined in these Coupon Terms shall have the meaning set out in the
Terms of Use .
NOTICE OF ARBITRATION PROVISIONS: Some jurisdictions, such as the province of Quebec, do not allow arbitration or class action waivers in certain circumstances; so the following may not apply to you. To the extent permitted by applicable law, your acceptance and use of Coupons is subject to binding individual arbitration of any disputes which may arise, as provided in the
Terms of Use which also means that you waive your right to participate in any class action. Please read the arbitration provisions in the
Terms of Use carefully.
For details with respect to how we collect, use and disclose your personal information, please review our
Privacy Policy .
Subject to applicable laws, this Coupon Policy may be amended from time to time.
1. Expiration Date and Restrictions on Use
Coupons may be redeemed only toward the purchase of products on ca.shein.com (the “Site” ) and the SHEIN Canada mobile application (the “App” ). Coupons issued on the Site or the App may only be used on the Site or the App.
Each Coupon will have an expiration date. Please note the expiration date on your Coupon and use it before the expiration date. Once a Coupon has expired, the Coupon cannot be redeemed or otherwise used. If your Coupon is not redeemed prior to its expiration date, it will be marked as "unavailable" on your SHEIN User Account and will be deleted after 3 months.
2. How to Get a Coupon?
We may make Coupons available to you from time to time and at our sole discretion, including in the following ways:
- When you register a new SHEIN User Account, we may send you a Coupon after you have successfully registered.
- We may make Coupons available to you through the homepage and order page on the Site and the App. Such Coupons will not be linked to your SHEIN User Account.
- When you download the App by scanning the QR code, we may make a Coupon available to you.
- You may receive a Coupon through an influencer who works with us based on the influencer’s recommendation. Such Coupons will not be linked to your SHEIN User Account.
- Through the Coupon pop-up window on the home page of the Site and the App, we may make Coupons available to you, depending on whether we hold such campaign or promotion in our sole discretion at that time.
- When you successfully make full payment of a purchase order for goods on the Site or the App, we may make Coupons available to you, depending on whether we hold such campaign or promotion in our sole discretion at that time.
3. What Types of Coupons Does SHEIN Provide?
We may offer the following types of Coupons:
i. Fixed-amount Coupon;
ii. Discount Coupon applicable to the total purchase price of an order;
iii. Discount Coupon applicable only to purchase price of non-sale products in an order;
iv. Free shipping Coupon applicable to the lowest-cost shipping option;
v. Free shipping Coupon applicable to the highest-cost shipping option; and
vi. Other types of Coupons that we may issue from to time.
These Coupons may be offered to you solely at our discretion.
4. View Your Coupon
You may check your available and unavailable Coupons (excluding: (i) Coupons which have been expired for more than 3 months; and (ii) the Coupons which are not linked to your SHEIN User Account) by logging into your User Account and visiting "Personal Center" >> "My Assets" >>"My Coupons."
5. Redemption and Limitations
i. You can redeem a valid Coupon when placing an order to purchase products on the Site or the App (subject to any applicable terms and conditions of the Coupon).
ii. A Coupon may only be used once.
iii. Coupons may not be exchanged for cash.
iv. Only one Coupon can be redeemed in connection with any given order; and Coupons cannot otherwise be "stacked" or combined with other Coupons in connection with the same order.
v. Coupons will be returned to your SHEIN User Account upon successful cancellation, return and/or refund of a purchase for which such Coupon was redeemed, unless: (1) such Coupon has already expired; (2) such Coupon is not otherwise linked to your SHEIN User Account; or (3) it was a partial cancellation, return and/or refund of your order (in which case, the Coupon will be deemed to have been used, and will not be returned to you).
Coupons may also be subject to additional terms, conditions and restrictions as may be presented to you prior to issuance.