TERMS & CONDITIONS

SHEIN TERMS OF USE FOR AUSTRALIA

Effective Date: April 30, 2025

CONTENTS

• A. 1. SCOPE.
  
• A. 2. DEFINITIONS.
  
• A. 3. AGE REQUIREMENTS AND ACCEPTANCE.
  
• A. 4. UPDATES.
  
• A. 5. EVENTS BEYOND OUR CONTROL.
  
• A. 6. LIMITATION OF LIABILITY.
  
• A. 7. ASSIGNMENT.
  
• A. 8. ENTIRE AGREEMENT; NO WAIVER.
  
• A. 9. INDEMNIFICATION.
  
• A. 10. APPLICABLE LEGISLATION AND JURISDICTION.
  
• A. 11. NOTICE OF INTELLECTUAL PROPERTY INFRINGEMENT.
  
• A. 12. BUSINESS TRANSFERS.
  
• A. 13. CONTACT US.
  
• B. 1. REPRESENTATIONS.
  
• B. 2. LIMITATIONS OF USE.
  
• B. 3. USER ACCOUNT.
  
• B. 4. WALLET.
  
• B. 5. ACCESS RESTRICTION AND TERMINATION.
  
• B. 6. INTELLECTUAL PROPERTY AND OWNERSHIP.
  
• B. 7. THIRD PARTY LINKS AND RESOURCES.
  
• B. 8. TEXT MESSAGING PROGRAM.
  
• B. 9. REVIEWS, COMMENTS AND SUBMISSIONS.
  
• B. 10. User Generated Content.
  

If you reside in one country but orderproducts to be shipped to another country, you may be redirected to the local siteof the country to which products are shipped.

The “Marketplace”refers to the online marketplace provided on the Site and App, which isspecifically operated by Wonderflow Support Pte. Ltd. The Marketplace allows youto purchase marketplace products (“Marketplace Products” ) directly fromthird-party traders (the “Sellers” ). We provide the Marketplace andfacilitate sales and use of the Marketplace by making the Marketplace platformavailable to Sellers and you, and performing technical platform activities onthe Site (or fulfilment services where applicable). All Sellers on theMarketplace will be professional traders. We will clearly indicate the Sellerof the Marketplace Products to you before you finalise your purchase. For theavoidance of doubt, products sold under a SHEIN brand, which may be owned by SHEINand/or its affiliates (the “SHEIN Products”, collectivelywith Marketplace Products, the “Products”), are not offeredon the Marketplace and do not constitute Marketplace Products. Sales of theSHEIN Products are solely processed and fulfilled by SHEIN DistributionAustralia Pty Ltd.

Accordingly,SHEIN does not produce nor alter Seller Content displayed on the Site and theApp, does not offer the Marketplace Products, and we are not in any other wayinvolved in the sale of the Marketplace Products.AlthoughSHEIN – as the operator of the Marketplace – facilitates your purchases on theMarketplace and may assist with your queries, we are not: a party to yourpurchase contract with the relevant Seller; or a reseller of the Marketplace Products.Purchases and sales via the Marketplace are concluded directly between you and respectiveSeller.

(a)consent to your child’s use of the Services; and

(b)agree to, and ensure your child complies with, theseTerms of Use.

(2) By accessing or using the Services inany manner, including, but not limited to, visiting or browsing the Site,downloading a mobile App, registering an account, or contributing content orother materials to the Services, you expressly understand, acknowledge andagree to be bound by these Terms of Use. You are only authorized to use theServices if you agree to abide by all applicable laws and to these Terms ofUse. In addition, you may read our PrivacyPolicy at any time for more information about how SHEIN collects,stores, and protects your personal data when you use the Services.

You must review theseTerms of Use regularly. If you object to such intended changes, you must notuse the Site, the App, the Marketplace and the Services.You will be deemed to accept the modified Termsof Use when you first use of any Services following the effective time forrelevant changes.

Minor changes notaffecting your rights, not constituting an unfair disadvantage to you and whichare reasonably necessary to protect our legitimate interests may occur at anytime, with or without notice to you, and are effective upon posting on the Siteand the App.

Material changesreasonably necessary to protect our legitimate interests may be made, inparticular in the event of changes in the law, changes in case law or changesin economic circumstances. If you have a user account on the Site, we willnotify you:

(a)byemail to the email address provided in your user account before the effectivedate of the changes of any intended material changes and inform you in thisemail of your right to object, form and time requirements for objection and theconsequences if you do not object to the changes, and

(b)byposting the amended terms on the Site and the App.

Additionalnotification may, in our sole discretion, include notice via any other medium.You are responsible for keeping the email address you supply to us up to date.We are not responsible for any outdated or incorrect information provided byyou.

• Strike, lockout or other forms of protest.
  
• Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war.
  
• Fire, explosion, storm, flood, earthquake, collapse, epidemic, pandemic or any other natural disaster.
  
• Inability to use trains, ships, aircraft, motorized transport or other means of transport, public or private.
  
• Inability to use public or private telecommunication systems.
  
• Acts, decrees, legislation, regulations or restrictions of any government or public authority.
  
• Strike, failure or accident in maritime or river transport, postal transport or any other type of transport.
  

It shall be understood that our obligationsderiving from these Terms of Use or other contracts are suspended during theperiod in which Force Majeure remains in effect and we will be given anextension of the period in which to fulfil these obligations by an amount oftime equal to the time that the situation of Force Majeure lasted. We willprovide all reasonable resources to end the situation of Force Majeure or tofind a solution that enables us to fulfil our obligations by virtue of theseTerms of Use or other contracts despite the situation of Force Majeure.

(2) Without excluding, restricting or modifyingany rights or remedies to which you may be entitled under the AustralianConsumer Law or other applicable law, your claims for damages are excluded,except for such claims for damages arising from injury to life, body, health orfrom the breach of essential contractual obligations (cardinal obligations) andexcept for liability for other damages based on an intentional or grosslynegligent breach of duty by SHEIN, its legal representatives, employees orvicarious agents. Material contractual obligations are those whose fulfillmentis necessary to achieve the goal of the contract.

(3) In the event of a breach of materialcontractual obligations, SHEIN shall only be liable for the foreseeable damagetypical for the type of contract if such damage was caused by simplenegligence, unless the damage claims are based on injury to life, body orhealth.

(4) The limitations of liability shall alsoapply in favor of the legal representatives, employees and vicarious agents of SHEINif claims are asserted directly against them.

(5) Any applicable mandatory statutoryprovisions remain unaffected.

(6) For the avoidance of doubt, SHEINprovides the Marketplace as a service to you and Sellers to facilitate theirdirect transactions with each other. The Sellers do not act under thedirection, authority, or control of SHEIN as provider of the Marketplace.Consequently, SHEIN is not a party to the contractual relationships establishedbetween the Sellers and you nor responsible for the Contributions or ProductContent (as applicable) that you or Sellers may post on the Site and/or the App.To the fullest extent permitted by applicable law, SHEIN expressly disclaimsany and all liability that may arise between you and any Seller. Because SHEINis not a party to the contract between you and any Seller that you purchase a MarketplaceProduct from, in the event that you have a dispute with any Seller, you releaseSHEIN, its parents, subsidiaries, affiliates, and all of their officers,employees, investors, agents, partners and licensors, except regarding aSHEIN’s affiliate acting as the applicable Seller, from any and all claims,demands, or damages (actual or consequential) of every kind and nature, knownand unknown, suspected and unsuspected, disclosed and undisclosed, arising outof or in any way connected with such disputes.

(2) Any terms and conditions which youinclude in any purchase order, confirmation of order or other document areexpressly excluded.

(3) If any provision of these Terms of Useis found to be unenforceable, then that provision shall not affect the validityof the remaining provisions of the Terms of Use, which shall remain in fullforce and effect.

(4) No waiver of any term of these Terms ofUse shall be deemed a further or continuing waiver of such term or any otherterm. Our failure to assert any right or provision under these Terms of Useshall not constitute a waiver of such right or provision.

(2) We both agree to submit to theexclusive jurisdiction of the courts of Victoria, Australia which means thatyou may bring a claim to enforce your consumer protection rights in connectionwith these Terms of Use in Australia.

(2) You represent and warrant that you areat least 18 years old, or if you are between the ages of 16 and 18, that you haveobtained your parent or guardian’s consent to use the Services, or you arevisiting the Services under the supervision of a parent or guardian.

(3) Subject to these Terms, SHEIN herebygrants you a limited, revocable, non-transferable and non-exclusive license toaccess and use the Services by displaying it on your internet browser, for ourSite, or on your mobile devices, for our App, only for the purpose of shoppingfor personal items sold on the Site or App and not for any commercial use oruse on behalf of any third party, except as explicitly permitted by us inadvance.

(4) Any breach of this Agreement shallresult in the immediate revocation of the license granted in this sectionwithout notice to you and with the consequences as set forth under section B. 5 .

(2) You may not make any commercial use ofany of the information provided on the Services or make any use of the Servicesfor the benefit of another business unless explicitly permitted by us inadvance.

(3) We reserve the right to refuse service,terminate accounts, and/or cancel orders if we reasonably believe that your orother customer’s conduct violates applicable law or is harmful to ourinterests.

(4) You shall not upload to, distribute, orotherwise publish through the Services any content, information, or othermaterial that: (a) violates or infringes the copyrights, patents, trademarks,service marks, trade secrets, other proprietary rights or the rights on one’sown image of any person; (b) is libelous, threatening, defamatory, obscene,indecent, pornographic, or could give rise to any civil or criminal liabilityunder local or international law; (c) contains the image of others withouttheir explicit consent for the entire time posted on, or otherwise published viathe Services, (d) contains images of children under the age of 16, regardlessof whether you are the parent or guardian of that child, or (e) includes anybugs, logic bombs, viruses, worms, trap doors, Trojan horses or other code,material or properties which are malicious or technologically harmful.

(5) Additionally, you agree not to:

• Use the Services for any unlawful purposes, or that could violate any applicable law or regulation;
  
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm us or other persons using the Services or expose them to liability;
  
• Use the Services in any manner that could disable, overburden, damage, or impair the Site or App or any other party’s use of the Services;
  
• Use any robot, spider or other automated device, process, or means to access the Service for any purpose;
  
• Use the Services to distribute unsolicited promotional or commercial content, or solicit other persons using the Services for commercial purposes;
  
• Otherwise attempt to interfere with the proper working of the Service.
  

(6) You warrant and represent that youshall not, and have not, done or permitted others to do anything that would bein violation of the undertakings above.

(2) You are solely responsible forprotecting the security and confidentiality of the password and identificationassigned to you. Please do not use the same password for our Site, App andServices that you use for other sites. In no event we shall be liable for anyloss, theft or fraudulent use of your account. You shall immediately notify usof any unauthorized use of your password or identification or any other breachor threatened breach of the Site or App’s security.

(3) You may not use another person’saccount. Each time you use a password or identification, you will be deemed tobe authorized to access and use the Site or App in a manner consistent with theseTerms of Use, and SHEIN has no obligation to investigate the authorization orsource of any such access or use of the Services.

(4) You will be solely responsible for allaccess to and use of the Services by anyone using the password andidentification originally assigned to you whether or not such access to and useof this site is actually authorized by you, including without limitation, allcommunications and transmissions and all obligations (including, withoutlimitation, financial obligations) incurred through such access or use.

(5) The user account is provided for theregional Site and/or App that is used for the initial setup. Depending on theSite or App through which you create your account, your account will beadministered by the entities responsible for operating and using that Site andApp to provide Services to you. If you already have an account as of theEffective Date of these Terms, then depending on the location affiliated withyour account, your account will be administered by the entities set forth atthe beginning of these Terms of Use. If you reside in one country but orderproducts to be shipped to another country, you may be redirected to the localsite of the country to which the products are shipped and will be subject to applicableterms and conditions on that site.

(6) We reserve the right to refuse any ofour Services or terminate your user account if, in our reasonable discretion,your behavior gives just cause to do so. This is particularly the case if you,or your use of your user account:

a)are in breach of applicablelaws, applicable contractual provisions including these Terms of Use, ourguidelines or our policies;

b)have used any improper orfraudulent means (such as using simulators, unauthorised plug-ins, or otherillegal or malicious tools; creating multiple accounts for unjustifiablepurposes; altering device code; engaging in other violations); and/or

c)have engaged in unusualaccount activities, including but not limited to:

i.filing multiplefraudulent claims of delivered but not received items/or received missing itemsor wrong items;

ii.multiple timesreturning non-SHEIN items or returning items which don't meet the returnrequirement laid out in the Return Policy ; or

iii.SHEIN is notified bya regulatory authority, court or financial institution regarding a card fraudassociated with the user account.

(7) By creating an account with us, youacknowledge that we may send you promotional or marketing emails from time totime. If you do not wish to receive those emails, please use the link providedin those emails to unsubscribe from our email list.

(2) Promotional Points: Promotionalpoints can be earned and stored under "My Assets" by using ourServices offered on the Site, App or social media accounts and purchasing goodsin accordance with the specific provisions available under BonusPoints . Promotional Points are granted in SHEIN’s reasonable discretion;they are subject to expiration or cancellation by SHEIN. Promotional points canonly be redeemed on the site through which they were granted (for example, ifpromotional points were granted on the au.shein.com site, then they can only beredeemed on that site). Promotional point value in an account cannot exceedAU$5,000.

Coupons: Coupons can be purchased from SHEIN from time to time or may begranted by SHEIN in its reasonable discretion. Coupons may be stored under"My Assets." Coupons are subject to expiration or cancellation by SHEIN.SHEIN coupons that were purchased can only be redeemed on the site on whichthey were purchased (for example, if coupons were purchased on the au.shein.comsite, then they can only be redeemed on that site). The redemption of couponsgranted by SHEIN free of charge is subject to limitations imposed in SHEIN’s reasonablediscretion from time to time. Coupons value in an account cannot exceedAU$5,000. Notwithstanding the foregoing, any coupons which are specificallydesignated for the sole purpose of purchasing products exclusively distributedby Sellers cannot be used for purchasing products sold by SHEIN and vice versa.

Wallet Credit: Wallet credit can be stored in your Wallet by returning goods andchoosing a wallet credit as your refund option (see Terms of Sale). Walletcredit can only be redeemed on the site through which the wallet credit wasgranted (for example, if you ordered and subsequently returned a product on theau.shein.com site and elected to receive a wallet credit, that wallet credit canonly be redeemed on the au.shein.com site). A wallet credit linked to areturned item can be withdrawn in cash to the original method of payment usedwhen you placed the order. A wallet credit granted by SHEIN that is not linkedto a returned item cannot be redeemed in cash. Wallet credit value stored with SHEINcannot exceed AU$1,000.

Gift Cards: Gift cards can be redeemed and stored under "My Assets" byentering the gift card code through your user account. Gift cards issued by SHEINexpire after 10 years. For SHEIN gift cards that were purchased prior to March8, 2021 and can be used on any SHEIN site, once any portion of such gift cardsare redeemed on a particular SHEIN site, any balances on those cards can onlybe redeemed on that particular site. Gift cards purchased after March 8, 2021can only be redeemed on the site on which they were purchased (for example, ifa gift card was purchased after March 8, 2021 on au.shein.com, then that giftcard can only be redeemed on that site). The balance of a gift card cannot beincreased after it is issued unless it is because of the reversal of a paymentmade using the card or the correction of an error.

(3) You can use wallet credits, gift cards,paid or free coupons and promotional points that are stored under "MyAssets" as an additional payment option or discount to be used on the Siteand App, subject to the applicable terms above and the provisions availableunder Bonus Points . While wallet credits received from anorder return can be redeemed for cash, credits granted by SHEIN, promotionalpoints, coupons and gift cards cannot be redeemed for cash.

(4) The Wallet is provided as part of theuser account and is subject to the same provisions as set forth in paragraph 5 and 6 of Section B. 3. USER ACCOUNT .

(2) We may terminate your access to theServices at any time if we reasonably believe you have breached these Terms.

(3) You may terminate your account at anytime, for any reason, by following any such instructions within the Site orApp, or by contacting our Customer Service. Please note if you terminate youraccount, your Wallet assets may be lost if you do not contact our CustomerService.

(4) Termination of your account may resultin a loss of any achieved benefits, any information provided to us or receivedfrom us, or documents, related to or stored within your user account. You willnot be entitled to claim compensation from us for any loss or costs incurredwith the termination of your access to the Services. However, in case you havesubmitted, posted or provided any content as described in section B. 9. REVIEWS, COMMENTS AND SUBMISSIONS below,deletion of your account will not affect such submissions.

(2) Seller Content. All contentrelevant or linked to Marketplace Products available on the Site or App,including all information and content, such as text, software, scripts,graphics, photos, sounds, music, videos and interactive features (collectively,the "Seller Content" ), provided on or through theMarketplace, is owned by the Seller of the relevant Product, its affiliates, orthird parties who have licensed it to them.

(2) SHEIN Marks. Inaddition, the "SHEIN" and other trademarks, service marks, icons,graphics, word marks, designs and logos contained therein, used and displayedon the Services (collectively the "SHEIN Marks" ),are owned by Roadget Business Pte. Ltd. and in some cases are licensed toregional affiliated entities for their use in selling SHEIN Products to localcustomers. The SHEIN Marks are trademarks in Australia and other countries forwhich applications are pending or registrations have been issued. You do nothave, and will not acquire, any right, title, or interest in or to any of theSHEIN Marks. The SHEIN Marks, whether on any SHEIN Product offered for sale onthe Site or the App, or appearing as a logo or text on any portion of aService, is not a representation that SHEIN is the owner or licensee of anycopyright or other intellectual property rights in the products offered forsale on the Site or the Apps. We source some of our products from third partymanufacturers and wholesalers. Any other trademarks, service marks, icons,graphics, wordmarks, designs and logos contained therein included in or madeavailable through the Site or Apps are trademarks or trade dress of therespective suppliers and you do not have, and will not acquire, any right,title, or interest in or to any of these marks.

(3) Rights Reserved. Contentthat is part of the Services is provided to you as is and for your informationonly and may not be downloaded, copied, reproduced, distributed, transmitted,broadcast, displayed, sold, licensed, or otherwise exploited for any otherpurposes whatsoever without the prior written consent of SHEIN or the respectiveowners or licensors. We reserve all rights not expressly granted in and to theContent. You acknowledge and agree that any questions, comments, suggestions,ideas, feedback or other information about the Services, provided by you to usare non-confidential and shall become the sole property of SHEIN as furtherdescribed under section B. 9. REVIEWS, COMMENTS ANDSUBMISSIONS below.

You agree to not engage in the use,copying, or distribution of or create derivative works from any of the Contentother than expressly permitted herein. You agree not to circumvent, disable orotherwise interfere with security-related features of the website or featuresthat prevent or restrict use or copying of any Content or enforce limitations onuse of the website or the Content therein.

(4) Sellers’ Brands. The Sellers’respective trademarks and other related trademarks, service marks, icons,graphics, word marks, designs and logos (collectively the "SellersMarks" ) are owned by or licensed to the relevant Seller or itsaffiliates. You does not have, and will not acquire, any right, title, orinterest in or to any of the Sellers Marks. You may not market or distributeproducts or offer services under or by reference to or otherwise use orreproduce any Sellers Marks without the respective Seller prior writtenpermission. All other word and/or figurative marks, icons, graphics, designsand logos which are not Sellers’ Marks are the property of Sellers’ licensors.

(5) You acknowledges and agree that:

(a)you engage with Seller Contentat its own risk;

(b)SHEIN is not:

i.responsible for the possibleintellectual property infringements of any Marketplace Product listed for saleby the Sellers;

ii.required to monitor or activelyseek out illegal activity or illegal Marketplace Products or Seller Contentuploaded to the Marketplace by Sellers; and

iii.required to inspect MarketplaceProducts before they are sold on the Marketplace.

(c)without limiting the above,SHEIN may carry out voluntary own-initiative investigations aimed at detecting,identifying and removing access to, illegal/dangerous content to comply withlaw. SHEIN will endeavour to promptly remove any Marketplace Product or SellerContent available on the Marketplace that it identifies or is informed may beillegal or dangerous.

(6) We provide an internalcomplaint-handling system as specified in section A.11 above for any MarketplaceProduct or Seller Content you believe breaches a third-party intellectualproperty rights.

(2) Opting Out. You canopt out or unsubscribe from receiving SMS/MMS text messages by responding STOPto any message you receive in our text messaging program, or just texting STOPto the number from which you currently are receiving our text messages. Ineither case, you will receive one additional message confirming that yourrequest has been processed.

(3) Your Own Phone Plan. Asalways, message and data rates may apply for any messages sent to and by you.If you have any questions about your text plan or data plan, it is best tocontact your telecommunications provider.

(4) Your Duties for Your Own PhoneNumber. You represent that you are the account holder or customaryuser for the mobile telephone number that you provide when enrolling in ourtext messaging program. If you change or deactivate that number, you areresponsible for notifying us at PrivacyCenter immediately. Neither we, our vendors, and/or any mobile carrieris liable for delayed or undelivered messages. You agree to indemnify us infull for all claims, expenses, and damages related to or caused in whole or inpart by your failure to notify us if you change your telephone number.

(5) Participation Subject toTermination or Change. We may suspend or terminate your receipt ofautomated marketing messages from us if we believe you are in breach of theseTerms. Your receipt of these messages is also subject to termination in theevent that your mobile telephone service terminates or lapses. We reserve theright to modify or discontinue, temporarily or permanently, all or any part ofthese messages, with or without notice to you.

(2) By providing, submitting or posting aSubmission, you agree to irrevocably license the Submission and all IP rightsrelated thereto to SHEIN without charge and we shall have the royalty-free,worldwide, perpetual, irrevocable, transferable and sub-licensable right touse, reproduce, distribute, display, publish, present, recite, show, perform,sell, lease, transfer, transform, adapt, edit, shorten, delete, translate,arrange or otherwise change the Submission in its entirety or in part, and touse and exploit the newly created products in the same way as the originalSubmission, and to make available to the public in any media such Submission,without being obliged to do so. All Submissions shall automatically become thesole and exclusive property of us and shall not be returned to you and youagree not to raise any dispute in connection with any use of the Submission byus in the future.

(3) You waive any of your possible author’spersonal or moral rights existing with regard to the Submissions as far as theymay affect the undisturbed use of the Submissions by SHEIN, and you undertakenot to exercise such rights, neither vis-á-vis SHEIN nor vis-á-vis any of SHEIN’sassignees, transferees, successors, (sub-)licensees or any other third partylegally exploiting the Submissions. In particular, you consent to modificationsof your Submissions within a scope customary in the industry. Your right toprohibit distortions, other impairments or uses which are capable ofendangering your legitimate intellectual and personal interests intrinsic tothe Submissions, remain unaffected.

(4) You guarantee, in respect of the Submissions:

(a)that you are the author and/orowner of all rights relating to your Submissions, that the Submissions areclear and free of any IP right infringement, disputes or third party claims, andthat the use of the Submissions by the Site and Apps does not infringe therights of any third party. We assume no liability for any misuse of copyrightor any other rights of third parties by you. You undertake to defend andindemnify SHEIN against any losses caused due to the use of the entries for anypurposes;

(b)that your Submissions are madevia your own e-mail address and that you have not impersonated anyone else orotherwise engaged in conduct that is misleading or deceptive in relation to theorigin or content of your Submissions;

(c)that your Submissions aretruthful and honestly reflects your personal experience on the Site and Apps orwith the Products;

(d)that you are at least 18 yearsold (or, where you are under 18 but are permitted to use the Services by these Termsof Use and applicable laws and have obtained prior permission from a parent orlegal guardian to publish the Submission); and

(e)that the use by SHEIN and itsaffiliates of the Submissions does notviolate the Terms of Use, applicable laws, the rights of third parties or harmany person or entity.

(5) In addition to the rights applicable toany Submission, when you post comments or reviews to the Site or App or theProducts, you also grant us the right to use the name that you submit with anyreview, comment, or other content, if any, in connection with such review,comment, or other content.

(6) We may but shall not be obligated todelete, remove or edit any Submissions (including comments or reviews) for anyreason.

(7) Please note that it is prohibited topost images to our Services or provide us with images of others without theirexplicit consent, of persons under the age of 16, regardless of whether you arethe parent or guardian.

(1) Sexually explicit or pornographiccontent;

(2) Profanity;

(3) derogatory, discriminatory or hatefulcomments or incitements against specific individuals or groups based on theirrace or ethnic origin, religion, gender, disability, age, nationality, etc.;

(4) incitements to violence or otherdangerous activities;

(5) terrorism or other criminal activities;

(6) insensitive or offensive commentsrelated to natural disasters, atrocities, health crisis, deaths, conflicts orother tragic events;

(7) harassment, bullying, or threats;

(8) dangerous products, illicit drugs, orinappropriate use or sale of tobacco and/or alcohol;

(9) transactions in cryptocurrencies;

(10) false medical-related claims orcontents;

(11) content that infringes intellectualproperty rights;

(12) content that you are not authorizedto, or don’t have a legal right to, share, post, or otherwise display; or

(13) any other content that could beconsidered illegal, offensive or restricted under applicable laws orregulations.

You further acknowledge and agree thatSHEIN, in its reasonable discretion, may remove, block any UGC it determinesviolate the above requirements. Posting UGC in violation of these Terms of Use,may lead to the suspension or subsequent termination of all or part of ourServices. By accepting these Terms of Use, you hereby acknowledge and agree toonly post UGC that is appropriate for a family audience. You furtheracknowledge and agree that SHEIN is not obligated to police or actively reviewUGC prior to its display on SHEIN’s Sites or App, and that you are thereforesolely responsible for the UGC you elect to post on the Sites or the App.

SHEIN TERMS OF PURCHASE FOR AUSTRALIA

Effective Date: April 30, 2025

These Terms of Purchase (the “Terms of Purchase”)are hereby incorporated into and supplement the Terms of Use governing your useof the Services. By making a purchase through the Service, you agree to bebound by these Terms of Purchase, in addition to the Terms of Use, which areincorporated by reference herein. In the event of any conflict between theseTerms of Purchase and the Terms of Use, these Terms of Purchase shall prevailsolely with respect to matters concerning purchases made through the Services.

CONTENTS

• C. 1. PRICE AND PAYMENT.
  
• C. 2. ORDER PROCESS.
  
• C. 3. ERRORS.
  
• C. 4. CUSTOMS.
  
• C. 5. COLORS.
  
• C. 6. PACKING.
  
• C. 7. SHIPPING & DELIVERY.
  
• C. 8. TITLE AND SHIPMENT.
  
• C. 9. STATUTORY RIGHTS OF RETURN.
  
• C. 10. VOLUNTARY RETURN POLICY.
  

(2) Prices may change at any time, butchanges shall not affect the orders for which we have confirmed, as describedunder section C. 2. ORDER PROCESS below.

(3) Please note single-day purchaselimitations: For customers in Australia, if a purchase on a single dayin such jurisdiction exceeds AU$1,000, duties and GST may be imposed.

(2) You may use the payment methodsspecified on the local Site, which may include Visa, Mastercard, JCB, Diners’Club, Paypal, Klarna, Afterpay, Discover, Diners Club and online banking, etc.Depending on the method chosen, you may enter further details and may be led tothe website of the payment provider in order to be identified as authorizeduser before you can place your order. You may also apply your Wallet assets asexplained in the Terms of Use. When you click "Place Order" or"Check Out," you are confirming that you are the authorized user ofthe payment method, and that, if applicable, the credit card is yours. If thepayment provider, e.g. the credit card issuer, does not authorise the payment, your order will be cancelled and you will notbe able to complete the purchase.

(3) Once you have finished the paymentprocess, you can place your order by clicking the "Place Order"button. This action constitutes submitting the offer(s) to purchase theproducts in your Shopping Bag from SHEIN and/or respective Seller (each, an"Order Recipient"). Please be aware that for internalprocessing and to facilitate the display of the seller for specific productsyou've purchased, your single purchase submission may be automatically dividedinto multiple internal order records, each considered an “Order”. If youare a registered user, a record of all the orders placed by you is available in"My Account" area of the Site or App. To minimize the risk ofnon-authorised access, your credit card details will be encrypted. Once yourOrder is received, a pre-authorisation on your card will be requested to ensurethat there are sufficient funds to complete the transaction.

(4) Your Order will be processed and youwill be sent a message to the email address you provided at checkout confirmingreceipt of your Order and containing the details of your Order ( "OrderConfirmation" ). The Order Confirmation and/or the charging ofyour credit card or other payment method is confirmation your Order has beenreceived.

(5) Acceptance of your Order and completionof the contract will take place when the respective Order Recipient arrangesfor the product(s) to be dispatched to you on your behalf. Your card will becharged at the time of order unless you selected a pay later service (which isonly available in certain countries) in which case your card will be charged atthe time of shipment. If you select online banking, your placing of the ordercontains the debit mandate to charge your account.

(2) If you detect an error in your orderafter the completion of the payment process, you should immediately contact ourcustomer service to correct the error.

Regarding the SHEIN Products, we willarrange shipment of products from different warehouses in different countries(usually located outside Australia). For orders with more than one item, we maysplit your order into several packages according to stock levels at our owndiscretion. We will make arrangements which aim to have orders delivered to youas quickly as possible. However, sometimes during busy sale periods, deliveriesmay take longer. The expected delivery time is within 30 days, it can belonger, pursuant to the information provided during the order process. If youhave not received your delivery within 30 business days, please contactour Customer ServicesPlatform .

If you receive an item with a majorfailure, you are entitled:

• to return the goods for a full refund or replacement; or
  
• to keep the goods and seek compensation for the reduction in value of the goods.
  

If a failure with the goods or a servicedoes not amount to a major failure, you are entitled to have the failurerectified in a reasonable time. If this is not done, you are entitled to arefund for the goods and to cancel the contract for the service and obtain arefund of any unused portion. You are also entitled to be compensated for anyother reasonably foreseeable loss or damage from a failure in the goods orservice.

If you’re located in Australia, you mayreturn your order up to 60 days from the purchase date by notifying us of yourdecision to do so via the respective function of the Site or App. Returns aresubject to our Return Policy . The refund will be paid either to yourWallet within your user account or to the original method of payment at yourelection.

(1) The following items cannot be returnedor exchanged pursuant to our voluntary return policy: bodysuits, lingerie &sleepwear, swimwear, jewelry, and accessories (except scarves, bags, andblankets).

(2) To exercise your statutory warrantyrights or make use of our voluntary/change of mind returns policy, you mustinform SHEIN or the Seller through SHEIN by following the instructions onour Return pageor by contacting our CustomerService Platform .

These conditions do not apply to the returnof items with major failures and to any claim under the Australian Consumer Lawmandatory guarantees (see returns policy described at B.9).