Date: June 17th, 2024
This policy (“Coupon Policy”) describes the terms and conditions that apply to use of promotional coupons issued by SHEIN AR (“Coupons”) on its website at ar.shein.com and related SHEIN mobile application(s) (collectively, the "Site").
By accepting the awarding of Coupons or using Coupons, you agree to be bound without reservation by this Coupons Policy. This Coupon Policy is incorporated by reference into the General
Terms and Conditions . This Coupon Policy may be amended from time to time without prior notice to you. However, the applicable Coupon Policy will in any case be the one in force at the time you obtain the Coupons.
1. How Can I Get A SHEIN Coupon?
We may make Coupons available to you from time to time at our sole discretion, including in the following ways:
- After registration of a new Customer account (“SHEIN User Account");
- We may make Coupons available to you through the homepage and order page on the Site. Such Coupons will not be linked to your SHEIN User Account and are therefore not available in “"My Assets" << "My Coupons" section.
- After downloading the SHEIN application by scanning a SHEIN QR code;
- You may receive a Coupon through an influencer who works with us based on the influencer’s recommendation. Such Coupons will not be linked to your User Account and are therefore not available in “"My Assets" << "My Coupons" section.
- Through the Coupon pop-up window on the home page of the Site, we may make Coupons available to you, depending on whether we hold such campaign or promotion in our sole discretion at that time.
- When you successfully make full payment of a purchase order for goods on the Site, we may make Coupons available to you, depending on whether we hold such campaign or promotion in our sole discretion at that time.
Notwithstanding the foregoing, any Coupons which are specifically designated for the sole purpose of purchasing products exclusively distributed by Sellers cannot be used for purchasing products sold by SHEIN and vice versa.
2. What Types of Coupons Does SHEIN Provide?
We offer the following five (5) types of Coupons:
- 1) Fixed-amount Coupon;
- 2) Discount Coupon applicable to the total purchase price of an order. Does not include taxes, shipping and other costs associated with the order;
- 3) Discount Coupon applicable to the purchase price of non-sale products
- 4) Free shipping Coupon applicable to the lowest-cost shipping option;
- 5) Free shipping Coupon applicable to the highest-cost shipping option; and
- 6) Other types of Coupons that we may issue from to time at our discretion.
3. View Your Coupon
You may check your available and unavailable Coupons (excluding: (i) the Coupons which have expired more than 3 months; and (ii) the Coupons which are not linked to your SHEIN User Account) by logging into your User Account and visiting "Personal Center" << "My Assets" << "My Coupons."
The available Coupons may be used on the Site and the App to purchase products, subject to any accompanying additional terms and conditions. Coupons may vary from site to site.
4. Redemption and Limitations
4.1. You can redeem a valid Coupon when placing an order to purchase products on the Site where it was obtained (for example, if the Coupon was obtained at de.shein.com, then they may only be used at that site);
4.2. Each Coupon can only be used once.
4.3. Coupons are not redeemable for cash.
4.4. Only one Coupon can be redeemed per order.
4.5. In the event of a return of Products, cancellation and/or refund of an order for which a Coupon has been used, the Coupon will be reallocated to the SHEIN User Account unless :
- the Coupon has expired ;
- such a Coupon is not linked to the Client Account;
- a partial cancellation, return and/or refund of your order (in this case, the Coupon will be considered as having been used, and will not be reallocated to you once it has been applied to the rest of the retained order).
In addition to the terms and conditions set out in the T&Cs and this Coupon Policy, Coupons may be subject to additional terms, conditions and restrictions which will be communicated to you upon receipt.
5. Duration of the Coupons
Coupons have a validity date, after which they can no longer be used. We advise you to note the expiry date of the Coupon and use it before that date. Once a Coupon has expired, it can no longer be used.
It will be displayed as "unavailable" on the SHEIN User Account and will be deleted from the account after three (3) months.